Frequently asked questions

If you do not find the answer to your question, our customer service is at your disposal to provide you with all the answers.

What are the characteristics of a premium juice for tasting?

Our collection of 35 flavours elegantly and authentically expresses every nuance of its fruits. Our juices and nectars are characterized by their texture, freshness and unique aromatic power. Treat yourself to our original collection and discover the joy of tasting.

What is the difference between a juice and a nectar?

Our premium juices are pure, without added sugar or water, and produced from fresh fruit. Our premium nectars are produced from fleshy fruits, whose pure juice would be less representative of the fruit. Our nectars are a balanced mix of fruit pulp, water and sugar that reveals the true aromatic profile of each variety.

Where are your fruits sourced from?

We select varieties with a rich aromatic profile and harvest them at optimum ripeness. We prioritize French producers. More than 50% of our French fruits are grown less than 100 km from our workshop in the Drôme region of France.

How long can your products be stored for before use?

Our products have a minimum 1 year use-by date after reception.

Where can I find your products?

You can order our products from our website or buy them directly from our partner stores: our partners.

How long does delivery take from your online store?

We deliver within 3-7 business days with DPD.

How much does delivery cost?

Delivery costs €6.90 for orders under €59.

How much does an order need to be to qualify for free delivery?

Delivery is free-of-charge for orders over €59 in our online store.

Is there a minimum order value ?

Yes, the minimum order value is 10€ non including shipping fees.

How do the gift cards work ?

When you buy a gift card online, you then receive a code by email. You can enter this code when you check out from your order.

Gift cards are valid 1 year starting at the buying date. The expiration date is mentioned on the email containing the code.

How can I stock your products?

If you would like to stock our products, please fill in our online form (online form) retailers link) or contact our sales team at commercial@alain-milliat.com or +33 (0)4 81 02 12 25.