Frequently asked questions
If you do not find the answer to your question, our customer service is at your disposal to provide you with all the answers.Contact us
Comme vous avez pu le constater, notre site s'est refait une beauté depuis octobre 2020. Ce changement implique que vous devez recréer un compte chez nous pour passer commande. Vous pouvez utiliser la même adresse email qu'avant.
Our collection of 38 flavours elegantly and authentically expresses every nuance of its fruits. Our juices and nectars are characterized by their texture, freshness and unique aromatic power. Treat yourself to our original collection and discover the joy of tasting.
Our premium juices are pure, without added sugar or water, and produced from fresh fruit. Our premium nectars are produced from fleshy fruits, whose pure juice would be less representative of the fruit. Our nectars are a balanced mix of fruit pulp, water and sugar that reveals the true aromatic profile of each variety.
We select varieties with a rich aromatic profile and harvest them at optimum ripeness. We prioritize French producers. More than 50% of our French fruits are grown less than 100 km from our workshop in the Drôme region of France.
Our products have a minimum 1 year use-by date after reception.
You can order our products from our website or buy them directly from our partner stores: our partners.
We deliver within 3-4 days with Chronopost.
Delivery costs €6.90 for orders under €49.
Delivery is free-of-charge for orders over €49 in our online store.
When you buy a gift card online, you then receive a code by email. You can enter this code when you check out from your order.
Gift cards are valid 1 year starting at the buying date. The expiration date is mentioned on the email containing the code.
If you would like to stock our products, please fill in our online form (online form) retailers link) or contact our sales team at email@example.com or +33 (0)4 81 02 12 25.