Free shipping from 49€

Terms of sale

The provisions below establish the general conditions of sale of the products offered by the company ALAIN MILLIAT on its website www.alain-milliat.com Any order of a product offered for sale on the site www.alain-milliat.com implies acceptance of these general conditions of sale.

Article 1: object

This contract determines the rights and obligations of the company ALAIN MILLIAT SAS and of the Customer in the context of the sale of the goods offered through the website www.alain-milliat.com These general conditions of sale constitute all the rights and obligations of the company ALAIN MILLIAT SAS and of the Customer in the context of the sale of the goods offered on the site www.alain-milliat.com without any other condition being able to be integrated therein. ALAIN MILLIAT SAS reserves the right to modify these conditions at any time.

Article 2 – The offer of the site

The products offered for sale comply with the French legislation in force and the standards applicable in France on the date of purchase. The prices are indicated with VAT included but do not include delivery costs. Delivery costs may be free depending on the conditions of volume and value of the order. This information appears at the time of the order. Sale prices can be modified at any time. The customer is aware that the goods will be delivered to him by post.

Article 3 - The customer's obligations

The Customer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site. The Customer undertakes to communicate to ALAIN MILLIAT the actual and necessary information for the performance of the service covered by these conditions as requested online and according to his situation, in particular his surname, first name, address, telephone. and valid email. The Customer is responsible for the consequences resulting from false or inaccurate information transmitted or the recovery of which would be unlawful. Once the order has been placed, ALAIN MILLIAT sends the Customer an e-mail confirming it. He informs him of the dispatch of the Products. The Customer can modify his data in the “My account” section.

Article 4 - Order

The registration of an order on the e-commerce store and its validation by the buyer occurs when the buyer chooses to click on "Pay my order". This registration implies acceptance of all of these General Conditions of Sale and constitutes proof of the date of signing. The Purchaser's order will be confirmed by ALAIN MILLIAT SAS by e-mail. ALAIN MILLIAT reserves the right to cancel or refuse an order in the event of a dispute with the Customer on a previous order. ALAIN MILLIAT informs the Customer of the availability of the Products sold on the Site at the time of the order confirmation. If, despite the vigilance of ALAIN MILLIAT, the products are unavailable, ALAIN MILLIAT will inform the Customer by e-mail as soon as possible. The Customer may then cancel his order and be reimbursed, where applicable, for the sums already paid.

Article 5 - Secure payment

All orders are payable in euros. ALAIN MILLIAT SAS reserves the right to suspend or cancel any order and/or delivery, whatever its nature and its level of execution, in the event of non-payment or incident which would be due by the Buyer For pay for his order, the Buyer has the following payment methods: CB, Carte Bleu Maestro, e-carteBleue, Mastercard, Visa, Visa Electron For payment by credit card, the debit is made when the order is validated at the provided you have previously obtained authorization to debit your account from the competent payment centers, failing which the order could not be taken into account. The payment order may be revoked in the event of fraudulent use of the card in accordance with the agreement concluded between the customer and his banking establishment. Prices may be modified at any time, without notice and in particular in the event of a change in tax or economic data. The articles will be invoiced on the basis of the rates in force at the time of the recording of the order.

Article 6 – Right and period of withdrawal

Any customer who is not satisfied with the products ordered on the website can exercise his right of withdrawal under the best conditions. Articles L.221-18 and following of the Consumer Code stipulate that the period of the legal right of withdrawal is fourteen (14) daysopens from receipt of the product. The customer returning the product within this period has the right to exchange or refund the price of the product ordered and to refund the outward delivery costs. Delivery costs for returned products remain the responsibility of the customer. The products must imperatively be returned in perfect condition for resale.

Article 7 – Reimbursement method

The refund following the exercise of the right of withdrawal will be made within a maximum period of 14 days from receipt of the goods in our warehouses. The customer can also request the exchange of the product.

Article 8 – Delivery

ALAIN MILLIAT undertakes to deliver the customer's order within a maximum period of 30 days from the date of validation of the order. The products are delivered to the address indicated by the consumer on the order form, in metropolitan France. The minimum order is €10 including tax, excluding shipping costs. Invoices will be sent by e-mail to the e-mail address indicated by the customer when creating the customer account or when placing the order. Any complaint must be sent in writing to the above address. In the event of damage to the products, the customer undertakes to report these non-conformities by mail accompanied by photographs representing the damage within 3 days of receipt of the package. The ALAIN MILLIAT company then undertakes to reimburse or exchange the product according to the customer's wishes. The ALAIN MILLIAT company does its utmost to respect the delivery date chosen by the customer when examining his order. Delivery in mainland France is provided by Chronopost, and the shipping costs are:

  • 6.90 Euros for an order of less than 49 Euros.
  • free from 49 Euros of purchase.

Please note that an order processing time necessarily applies. If the order is placed before 4 p.m., it can be processed the next day and the products shipped the following day. No order can be processed or shipped during weekends and public holidays.

Article 9 – Applicable law

The parties agree that these general conditions of sale are subject to the application of French law.

Article 10 – Settlement of disputes

The parties undertake before any legal action to seek an amicable solution. Any dispute relating to the interpretation or execution of these general conditions of sale will, in the absence of an amicable agreement, be brought before the competent courts.

Article 11 – Force majeure

The parties cannot be held liable when the failure to perform the respective obligations is due to force majeure. Are considered as cases of force majeure, strikes, civil or foreign war, riots, acts of terrorism, total or partial destruction of premises and production or other facilities, manufacturing incidents, transport disruptions, supply difficulties and any other fortuitous event which prevents or delays totally or partially the performance of ALAIN MILLIAT's obligations. The event of force majeure, envisaged above, suspends the execution of the contract; if the force majeure event lasts longer than one (1) month, the customer would then have the option of canceling the order in progress and it would then be reimbursed under the conditions set out in Article 7.

Article 12 – Partial invalidity

If one or more stipulations of the general conditions of sale were to be deemed illegal, these illegalities would not result in the nullity of the other conditions which would then retain their force and scope.

Article 13 – Liability

ALAIN MILLIAT cannot be held responsible for any consequential damages that may arise from the purchase of a product.

Article 14 - Intellectual property

Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (listed products, descriptions, images, videos, etc.). This Site or any part of this Site must under no circumstances be reproduced, copied, sold or exploited for commercial reasons without the express written authorization of ALAIN MILLIAT. In general, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site will remain the full property of ALAIN MILLIAT. The Customer is therefore required to respect intellectual property rights and may not in any way use the trademarks appearing on the Site and on the Products where applicable, or register a trademark that would prejudice the holder of the rights, unless otherwise provided by contract. The same applies to any other intellectual property right