ALAIN MILLIAT SAS guarantees to deliver customers orders within a maximum of thirty (30) days from the date of the order. Product(s) is(are) delivered to the address mentioned by the customer on the order form, in mainland France. The minimum order value is 15€ non including shipping fees. Invoices are sent by electronic mail to the electronic mail address mentioned by the customer in his account details or when ordering. Any complaint shall be sent in writing to the address mentioned above. In the event of damaged product(s), the customer agrees to report it by mail, together with photographs of the damaged item(s) within three (3) days following the receipt of the order. ALAIN MILLIAT SAS agrees to refund or exchange the damaged item(s), according to the customer's wish. ALAIN MILLIAT SAS does its utmost to meet the delivery date set by the customer when ordering. The delivery date set by the customer is indicative and non binding. Delivery in Metropolitan France is provided by Chronopost, and delivery cost are:
- 6.90 euros for any order under 49 euros
- free from 49 euros.
Please note that orders must be prepared before shipped. If an order is placed before 4pm, it will be prepared on the day after and shipped the following day. Orders cannot be prepared nor shipped during weekends and French holidays.