Shipping policy

ALAIN MILLIAT undertakes to deliver the customer's order within a maximum period of 30 days from the date of validation of the order. The products are delivered to the address indicated by the consumer on the order form, in metropolitan France. The minimum order is €10 including tax, excluding shipping costs. Invoices will be sent by e-mail to the e-mail address indicated by the customer when creating the customer account or when placing the order. Any complaint must be sent in writing to the above address. In the event of damage to the products, the customer undertakes to report these non-conformities by mail accompanied by photographs representing the damage within 3 days of receipt of the package. The ALAIN MILLIAT company then undertakes to reimburse or exchange the product according to the customer's wishes. The ALAIN MILLIAT company does its utmost to respect the delivery date chosen by the customer when examining his order. Delivery in mainland France is provided by Chronopost, and the shipping costs are:

• 6.90 euros for an order of less than 59€
• free from 59€ of purchase.

Please note that an order processing time necessarily applies. No order can be processed or shipped during weekends and public holidays.